Every order from the studio is handled with care. Please see below for all the need-to-know information on how we ship your order, plus details about our return policy. If your question isn’t answered here, please don’t hesitate to contact the studio.
Prints and small original paintings will be shipped via UPS or USPS for a flat rate of $4.95. Orders are shipped each week, Monday through Wednesday. If a rush delivery is needed, contact the studio for custom expedited rates.
All large original paintings are shipped via UPS and are fully insured. I offer a flat rate of $100 for large original paintings in the contiguous United States. Shipping outside of this area is available for a custom rate—please contact the studio for a quote. Buyers will receive tracking information as soon as the order ships. Please note that a signature is required for large artworks as a part of our insurance policy, so plan to be home when your artwork arrives.
Interested in picking up artwork from the studio? Free pickup of original art is available in Albuquerque, New Mexico. Please contact the studio to arrange pickup of your art. (Please note that prints are not available for pickup.)
Allison Jones Hunt Art is not responsible for lost or stolen packages. If you believe your package was stolen or lost in transit, please file a claim with the shipping service (UPS). A signature is required for large artworks as a part of our insurance policy, so plan to be home when your artwork arrives.
Prints may be returned in their original condition within 10 days of purchase for a refund or exchange. A 10% restocking fee will be applied for both returns and exchanges, and the buyer is responsible for return shipping charges. Prints that are marred, bent, or otherwise damaged in transit are not eligible for refunds, so please be sure returns are packaged safely in their original packaging.
All sales of original artwork are final. If you would like additional images or videos of large paintings to help you determine color palettes and sizing before purchase, feel free to contact the studio.
A non-refundable deposit equal to 50% of the agreed commission price is due when commission application has been accepted. The remaining payment is due upon completion prior to delivery.
Allison Jones Hunt retains full rights to all artwork, including commissioned artwork. If you are interested in purchasing the rights to a piece, please contact the studio of details.